Test Links & Firewalls - Basic Troubleshooting

When you place an order, you should receive 3 emails from Accountests:

  1. Your Paid Tax Invoice
  2. The Test Links for your Candidate(s)
  3. An Admin Key where you can track candidate progress, edit & order additional copies of candidate reports

If you receive the Paid Tax Invoice, but not your Test Links or Admin Key emails, it is likely that the missing emails have been blocked by your employers firewall or email other email screening security services, so please contact your IT department & request the emails be allowed through to your inbox and that future emails from Accountests be allowed through too